Empowering Staff with ERP Expertise
Overview: Sparsh Communications provided a solution to address high staff turnover and the continuous need for ERP training, ensuring staff consistency and proficiency in ERP systems.
Challenge: High staff attrition led to frequent onboarding and ERP training needs, resulting in inconsistent use of ERP systems and a lack of proficiency.
Solution: Sparsh deployed a dedicated resource for overseeing ERP systems and conducting regular training sessions to enhance staff proficiency and reduce training time.
Benefits:
- Consistency: Improved staff proficiency and understanding of ERP systems.
- Reduced Training Time: Minimized the need for continuous ERP training.
- Efficiency: Enabled quicker onboarding for new employees.